Assign Collection Analysis Report to Another User
If a customer has requested assistance in creating a collection analysis report:
Obtain file from customer
Create a report using your admin account
Upon successful processing of the file, navigate to Admin > Sales > Collection Analysis
Find the report that you created
Click the report name in the list of reports to view the report details
Click the "Edit Marc Report" link in the right sidebar
Change the "User" from you to the customer in question
Click "Save"
Send email to customer that their report is available.