The following ingestion failure can occur when dealing with files originating from a Windows computer:
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| Warning |
|---|
CSV |
...
file |
...
not |
...
readable: |
...
invalid |
...
byte |
...
sequence |
...
in |
...
UTF-8 |
...
The error is caused by non-standard handling of UTF-8 characters. It is commonly associated with Microsoft Excel.
To resolve, upload your file to Google Drive, converting to a Google Spreadsheet doc, then download as CSV:
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Upload your file to Google Drive with settings to convert uploads checked.
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Download the new Google Spreadsheet as CSV.
Create a new ingestion using the CSV file downloaded from Google Drive.
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we recommend using Google Docs to create the CSV file.