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On site setup, an internal option to “Allow Sales Rep to Masquerade as Customer” is either enabled or disabled. When enabled, a Sales Rep user will be able to temporarily navigate the site as a given Customer.

moopress-reps-customers-masquerade.png

Save your personal cart before masquerading as a Customer

moopress-reps-customers-masquerade-confirm.png

Click the “Stop” button to end the masquerading session.

moopress-masquerading.png
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