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TitleLeaf support response times are approximately 4-5 business days, depending on the queue and the impact/urgency of the issue.
Clients with no service plan
TitleLeaf support response times are approximately 10 business days, depending on the queue and the impact/urgency of the issue.
Impact/urgency
The impact and urgency of issues are defined by the TitleLeaf team. Clients can request prioritization of tickets within their list of open tickets only.
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Requests for status updates and requests to jump the queue are ignored. |