Distribution stalled: 553 Could not create file

Error

553 Could not create file

ingestion-stalled-553.png

Explanation

A 553 response code by the destination server indicates that the attempted file upload violates its naming or directory policies.

Recommendation

Verify that the Channel “path” field contains the directory path specified by the distribution partner.

Commentary

This error message has been associated with distributions to Mackin. Mackin requires that certain files are uploaded to certain directories. For example:

  • to_mackin

  • ebook_files

  • audio_books

For more information, contact Mackin regarding their upload requirements and instructions.