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Invoice payment failed due to expired card

Invoice payment failed due to expired card

If payment of a recurring invoice fails, please update the payment details.

Hi TitleLeaf Client,

Unfortunately there was an error with your bank transfer to Timothy Peterson for Invoice 0000. The payment of $0000 was unable to be processed because of the following error:

card_declined: Your card has expired

You may want to make sure that your Payment Details are up to date. We’ll attempt to automatically process the payment again in 48 hours.

Step 1: Click the “update payment details” link.

invoice-update-payment-details-1.png

Step 2: Select the payment method.

invoice-update-payment-details-2.png

Step 3: Enter the payment information (either credit card or bank information).

After update, the payment processor will attempt to charge the card again in 48 hours.

 

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