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As a Sales Rep, you have “Sales Rep” user has the ability to create new customers. To do so, follow the procedure below:

  1. Sign-in.

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  2. Click the newly-displayed Sales link. Note: You must have Sales Rep privileges to view this link. Contact the Publisher's Sales Manager if the link is not present.

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  3. Click the New Customer link on the Sales Team dashboard.

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  4. Complete the new customer form, then click Submit.

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    Note: When the Skip Confirmation checkbox is checked, the new customer is not sent a confirmation email; their account is automatically activated.

  5. If the customer was successfully created, you will see a confirmation message. If not, you will see an error message indicating which fields were not appropriately completed.

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